Privacy Policy of Ghost Con Oy
Controller:
Ghost Con Oy
Business ID: 2761986-6
Pohjolankatu 2, 00610 Helsinki, Finland
We process personal data for the purpose of maintaining customer relationships, marketing, and handling service-related processes. Ghost Con Oy collects and processes personal data in compliance with legal requirements and to ensure effective customer service, relationship management, and marketing.
The Data Protection Officer of Ghost Con Oy is Fädi Zayat, reachable at fadi@ghocon.com.
COLLECTION AND PROCESSING OF PERSONAL DATA
Ghost Con Oy collects and processes your personal data only in compliance with the law. This may occur when you use our services.
We also periodically collect or acquire personal data from internal or external databases (e.g., LinkedIn, Facebook, or Google). Occasionally, we may receive your personal data and other information from our partners, which may be added to your profile (if a profile is created). Personal data is also collected through downloadable guides, surveys, and assessments.
Data collected via cookies on Ghost Con Oy’s website is used for the following purposes:
- Enhancing the user experience on our website
- Providing relevant content and information
- Ensuring website security
- Analyzing website statistics and measuring advertising effectiveness
If you do not wish to accept cookies, you can set your browser to block them. However, please note that most browsers enable cookies by default.
We process personal data strictly for purposes such as customer relationship management and marketing, as outlined in this privacy policy.
To ensure your personal data remains accurate and up-to-date, we may obtain data from external sources, such as public registers.
Ghost Con Oy may collect updated address information, population data, or contact details from third-party sources when consent for marketing has been provided.
CONTENT OF THE REGISTER
We only collect personal data necessary for the purposes described in the terms of the service and this privacy policy. Examples of data we may collect include:
- Name, address, phone number, email address
- Data that facilitates the use of services
- Usage history
- Details of newsletter subscriptions
- Other information provided during service use to better understand your needs
Ghost Con Oy may also collect updated address and population data or contact details of individuals who have provided marketing consent during campaigns.
PURPOSES OF PERSONAL DATA PROCESSING
Ghost Con Oy collects personal data for various purposes. The data collected and the methods of collection depend on the services you use. Customer data is collected for service purposes, relationship management, and marketing.
We use personal data for:
- Managing, providing, developing, and maintaining our services
- Processing reservations and orders related to your services
- Contacting you via text messages, mobile applications, or email
- Identifying issues, optimizing technology, and resolving service-related problems
- Analyzing and improving service quality and customer experience
- Personalizing communications, creating profiles, and sending offers tailored to your needs
- Analyzing service statistics and user behavior
- Improving your benefits and service experience in ways we believe you’ll appreciate
- Advertising our services and products directly or indirectly, including behavior-based marketing
You have the right, at any time and free of charge, to prohibit the use of your personal data for marketing purposes or to withdraw your consent. To exercise this right, contact Ghost Con Oy’s Data Protection Officer at fadi@ghocon.com.
STORAGE AND TRANSFER OF PERSONAL DATA
Ghost Con Oy retains personal data related to customer relationships for the duration of the relationship and for three (3) years after its termination, in compliance with this privacy policy and applicable legislation.
Marketing data provided with your consent is retained as long as it remains accurate or until you withdraw your consent.
Ghost Con Oy may share your personal data with partners for joint events or subcontractors conducting marketing campaigns. Such parties process your data on our behalf based on agreements that ensure your data is handled only for specified purposes and deleted after use.
We may also disclose data to authorities, such as the police, when required by law or official decision. Transfers outside the EU/EEA may occur if necessary for service delivery, ensuring legal compliance with adequate safeguards.
PROTECTION AND DELETION OF PERSONAL DATA
Ghost Con Oy employs technical and organizational measures to protect data from loss, alteration, or unauthorized access. We adapt our security measures as technology evolves.
We delete personal data in accordance with applicable laws. After the termination of a customer relationship, data is retained for three (3) years, corrected or deleted if inaccurate, or removed when no longer needed for processing purposes.
OTHER APPLICATIONS/WEBSITES
Our services may contain links to third-party applications or websites not operated by Ghost Con Oy. This privacy policy applies only to our services. Ghost Con Oy is not responsible for the content or data handling practices of linked third-party applications or websites.
MODIFYING, DELETING, AND REVIEWING PERSONAL DATA
Ghost Con Oy ensures that both employees and partners handling personal data follow clear guidelines for its processing. If your personal data changes, notify Ghost Con Oy by emailing fadi@ghocon.com. Ghost Con Oy is not responsible for issues caused by outdated information if you fail to update your details.
Upon request, inaccurate or incomplete data will be corrected or deleted. You also have the right to request a free copy of your personal data by submitting a signed, verified written request to:
Data Protection Officer, Ghost Con Oy, Pohjolankatu 2, 00610 Helsinki, Finland
The request must include your name, address, phone number, and email address used for communication with Ghost Con Oy. A copy of the data will be sent to your registered address within one month.
WITHDRAWAL OF CONSENT
You may withdraw your consent for personal data processing at any time by contacting fadi@ghocon.com. Ghost Con Oy will cease processing your data unless required by law. Withdrawal may affect the quality of customer service if your data is no longer available in our system.
DISCLOSURE OF DATA
If Ghost Con Oy sells, reorganizes, or transfers its business partially or entirely, personal data may also be transferred.
CONTACT INFORMATION
If you have any questions or comments regarding Ghost Con Oy’s data processing, privacy policy, or compliance with applicable legislation, please contact:
Email: fadi@ghocon.com
Mail: Data Protection Officer, Ghost Con Oy, Pohjolankatu 2, 00610 Helsinki, Finland